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Positive

6 users

Most users found the onboarding frictionless and interesting

Q: How did users react to onboarding?

Negative

4 users

Some users felt like payment was asked too early

Q: What frustrations did users experience?

Positive

6 users

Users found the product trustworthy

Q: What was the user's impression on trust?

Positive

6 users

Most users found the onboarding frictionless and interesting

Q: How did users react to onboarding?

Negative

4 users

Some users felt like payment was asked too early

Q: What frustrations did users experience?

Positive

6 users

Users found the product trustworthy

Q: What was the user's impression on trust?

Positive

6 users

Most users found the onboarding frictionless and interesting

Q: How did users react to onboarding?

Negative

4 users

Some users felt like payment was asked too early

Q: What frustrations did users experience?

Positive

6 users

Users found the product trustworthy

Q: What was the user's impression on trust?

Positive

6 users

Most users found the onboarding frictionless and interesting

Q: How did users react to onboarding?

Negative

4 users

Some users felt like payment was asked too early

Q: What frustrations did users experience?

Positive

6 users

Users found the product trustworthy

Q: What was the user's impression on trust?

Positive

6 users

Most users found the onboarding frictionless and interesting

Q: How did users react to onboarding?

Negative

4 users

Some users felt like payment was asked too early

Q: What frustrations did users experience?

Positive

6 users

Users found the product trustworthy

Q: What was the user's impression on trust?

Positive

6 users

Most users found the onboarding frictionless and interesting

Q: How did users react to onboarding?

Negative

4 users

Some users felt like payment was asked too early

Q: What frustrations did users experience?

Positive

6 users

Users found the product trustworthy

Q: What was the user's impression on trust?

Positive

6 users

Most users found the onboarding frictionless and interesting

Q: How did users react to onboarding?

Negative

4 users

Some users felt like payment was asked too early

Q: What frustrations did users experience?

Positive

6 users

Users found the product trustworthy

Q: What was the user's impression on trust?

Positive

6 users

Most users found the onboarding frictionless and interesting

Q: How did users react to onboarding?

Negative

4 users

Some users felt like payment was asked too early

Q: What frustrations did users experience?

Positive

6 users

Users found the product trustworthy

Q: What was the user's impression on trust?

Positive

6 users

Most users found the onboarding frictionless and interesting

Q: How did users react to onboarding?

Negative

4 users

Some users felt like payment was asked too early

Q: What frustrations did users experience?

Positive

6 users

Users found the product trustworthy

Q: What was the user's impression on trust?

Positive

6 users

Most users found the onboarding frictionless and interesting

Q: How did users react to onboarding?

Negative

4 users

Some users felt like payment was asked too early

Q: What frustrations did users experience?

Positive

6 users

Users found the product trustworthy

Q: What was the user's impression on trust?

Positive

6 users

Most users found the onboarding frictionless and interesting

Q: How did users react to onboarding?

Negative

4 users

Some users felt like payment was asked too early

Q: What frustrations did users experience?

Positive

6 users

Users found the product trustworthy

Q: What was the user's impression on trust?

Positive

6 users

Most users found the onboarding frictionless and interesting

Q: How did users react to onboarding?

Negative

4 users

Some users felt like payment was asked too early

Q: What frustrations did users experience?

Positive

6 users

Users found the product trustworthy

Q: What was the user's impression on trust?

Positive

6 users

Most users found the onboarding frictionless and interesting

Q: How did users react to onboarding?

Negative

4 users

Some users felt like payment was asked too early

Q: What frustrations did users experience?

Positive

6 users

Users found the product trustworthy

Q: What was the user's impression on trust?

Positive

6 users

Most users found the onboarding frictionless and interesting

Q: How did users react to onboarding?

Negative

4 users

Some users felt like payment was asked too early

Q: What frustrations did users experience?

Positive

6 users

Users found the product trustworthy

Q: What was the user's impression on trust?

Positive

6 users

Most users found the onboarding frictionless and interesting

Q: How did users react to onboarding?

Negative

4 users

Some users felt like payment was asked too early

Q: What frustrations did users experience?

Positive

6 users

Users found the product trustworthy

Q: What was the user's impression on trust?

Positive

6 users

Most users found the onboarding frictionless and interesting

Q: How did users react to onboarding?

Negative

4 users

Some users felt like payment was asked too early

Q: What frustrations did users experience?

Positive

6 users

Users found the product trustworthy

Q: What was the user's impression on trust?

Positive

6 users

Most users found the onboarding frictionless and interesting

Q: How did users react to onboarding?

Negative

4 users

Some users felt like payment was asked too early

Q: What frustrations did users experience?

Positive

6 users

Users found the product trustworthy

Q: What was the user's impression on trust?

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Analysis

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Insights

Summary

All questions (8)

8 insights

Neutral

6 users

Initial action plan felt generic but improved after a few weeks

Q: How did people find their weekly plan?

Positive

6 users

Blood results clarity and detail impressed users

Q: How did users react to their blood results?

Negative

6 users

Empty app creates disappointing first impression

Q: What frustrations did people face?

Positive

5 users

Trusted expert drove sign-up decisions

Q: What were people's main motivations before joining?

Neutral

4 users

Users have extensive health app experience

Positive

Some

2 clips

WhatsApp community provides valuable support

Negative

Some

2 clips

AI limited for users with already healthy lifestyles

“Users found the WhatsApp feedback group helpful for getting questions answered and resolving issues. The responsiveness of the team and the community aspect were highlighted as positive features.”

9:49

2:46

10:37

21:49

49:23

Positive

WhatsApp community provides valuable support

Users found the WhatsApp feedback group helpful for getting questions answered and resolving issues. The responsiveness of the team and the community aspect were highlighted as positive features.

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Design System

Filippos Protogeridis

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